Privacy Policy

This website (the "Site") is operated by Upatra, Inc. (Upatra, "we", "us" and/or "our") and has been created to provide our Site visitors ("you", "your") with information about our company and our applications available on the Shopify platform. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Your Shopify account email addresses, phone numbers, and locations.
  • Products and collections.
  • Order and fulfillment: Data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
  • Customer: Data such as customer names, e-mail addresses, phone numbers, and physical addresses.

We collect personal information directly from the relevant individual, through your Shopify account or using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, our Privacy Policy, with or without notice to users. Any such modification will be effective immediately upon public posting. Your continued use of our services and our website following any such modification constitutes your acceptance of these changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@upatra.com or send message directly to our Facebook Fanpage.

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